Complaints

Complaints should be made as soon as possible after the event. It will be very hard to judge complaints made after any long period of time. In an event, complaints will not be accepted after the close of ballot unless it concerns the conduct of the vote count and this type of complaint must be logged in writing within twenty-four hours of the verbal declaration of the Election result. If you wish to make a complaint about the elections, the following process must be used:

Submit a complaint here: 

So...what next?

  1. The Deputy Returning Officer will consider your complaint. They may consult members of the Voice and Representation Team.

  2. You will receive an email with the details of the Deputy Returning Officers decision

    • This will be done as soon as possible, but more complex cases may take some time to investigate fully
  3. If you believe there is new evidence or if you disagree with a sanction you can appeal to the Returning Officer
    • This must be done as soon as possible, via email, to the Returning Officer or Deputy Returning Officer
    • You must include your grounds for an appeal, what new evidence you have, and what you would like to see as an outcome
  4. The Returning Officer will investigate, come to a decision, and this will be communicated out

The Returning Officer’s decision is final and may not be appealed.

If you have any questions about election rules or concerns about elections, please do not hesitate to contact the Deputy Returning Officer at dro@su.westminster.ac.uk. Please note, the Sabbatical Officers are not responsible in any way for the election process. They can provide you with encouragement, and aim to cheer everyone on throughout the whole process, but any concerns should be sent to the Deputy Returning Officer.