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Problems registering?

Because of the scale and complexity of our student database we sometimes have difficulty determining whether your email address is registered with us or not. If you are a student at the University of Westminster and your address is appearing as that of a guests, please contact us immediately so that we can fix it for you. If you are not a student but you'd like to create an account to order tickets / buy items from our shop etc. and your address is being recognised as that of a student's then please contact us so that we can remove it from our database. For any other issues email us: web@su.westminster.ac.uk

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A FEW THINGS YOU MIGHT NEED TO KNOW!

Here are our most frequently asked questions...

Because of the scale and complexity of our student database we sometimes have difficulty determining whether your email address is registered with us or not. If you are a student at the University of Westminster and your address is appearing as that of a guests, please contact us immediately so that we can fix it for you. If you are not a student but you'd like to create an account to order tickets / buy items from our shop etc. and your address is being recognised as that of a student's then please contact us so that we can remove it from our database. For any other issues email us: web@su.westminster.ac.uk

To re-set your password, make sure you are signed in, then visit ‘your account/profile’ and select ‘change password’ from the list of options that will be displayed on the left hand-side of the page. You will then be presented with 2 boxes where you will be asked to enter your existing password and your new password choice.

If you have blocked your account you can re-visit the site at a later point in time and you can try using your account details to log back in. If you need to gain access to the site immediately please contact a Students’ Union member of staff at web@su.westminster.ac.uk to unlock your account.

Please make sure you are signing into your account via the sign in box in the top right hand corner of the Students’ Union webpage. You will then be requested to provide your username and password to enter the site, if you have forgotten your password, a link is provided for you to set a new password by confirming your e-mail address.If you are still experiencing difficulties in signing into your account, please contact web@su.westminster.ac.uk

If you have a general question about the site, please contact web@su.westminster.ac.uk or message us on our Facebook page.