Settling in/living on campus

Many students experience home-sickness as a result of being away from home and without family and friends nearby. You may also be finding it difficult to adjust with the new culture of being in a London university. Don’t worry this is normal and you’re not alone! There are many ways for you to meet new people and settle into your new environment for the duration of your course.

The Student’s Union encourage all students to join a sports team and/or society, as well as participate in events and activities which are designed to help you settle in and enjoy your time here. You can even join our student media team Smoke Media, which is run by students and is for students.

NHS Healthcare services


Whilst studying here, you should register with your local doctor/General Practitioner (GP). The National Health Service (NHS) is a state-run health service providing healthcare to people.

More information on GP service can be found here Information on your nearest GP

Walk-in Centres

If you have a minor illness or injury and require urgent and emergency care service, you can access the NHS’s walk-in centres.

More information

111 Helpline

If you're worried about an urgent medical concern, you can call 111 to speak to a fully trained adviser who can advise you on what to do next.

Ambulance service/Visiting Hospital A&E department

Call 999 in a medical emergency – when someone is seriously ill or injured and their life is at risk. You can also visit the Accident and Emergency (A&E) department at your nearest hospital if you feel there is a genuine life-threatening emergency.

More information

University’s Support Services

Counselling Service team

If you are experiencing difficulties in your personal and academic life which is affecting your feelings, concentration and your outlook on life don’t despair, help and support is available. The university has a dedicated team of counsellors who provide free and confidential advice to help you overcome your difficulties. It is important that you reach out for help and support as soon as possible as it may affect your performance and progression on your course.

More information and how to contact the team

Academic Learning Development team

Helps you develop your academic writing and study skills in order for you to succeed in your studies and in your career.

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IT Training team

Provide training and support in IT software which consists of opportunities for you to gain internationally recognised qualifications in Adobe and Microsoft software to enhance your CV.

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Academic Liaison Librarian team

Help you get the best from your studies. They work with academic staff to buy the materials held in the library and offer training in research skills to support your studies.

More information

Disability Learning Support team (DLS)

Provide a range of services for students with disabilities. It is important that you register as soon as you enrol in order to fully access all the services they have on offer.

More information

Student Advice team

Give specialist advice and support on a range of issues including finance, fees, visas, social security benefits and additional funding and council tax.

More information

How can we help you?

If you find yourself facing difficulties both in your personal and academic life, we can help you access the support that’s right for you.