If you have problems with your course or the university, you can make a formal complaint, which will be dealt with independently of the university by our advice and welfare team.

What can I complain about?

You can complain about things like:

  • The behaviour of university or SU staff.
  • Harassment or bullying at a university or SU event.
  • Issues caused by other students
  • Academic issues

If this is a complaint against the Students' Union, please go to this page.

We're keen to make sure that your experience at Westminster is enjoyable, so we're open to complaints about anything we can reasonably help with.

Make a complaint now

Drop-in opening times

Cavendish & Harrow

Tuesday 2-4pm
Thursday 11 – 1 (Harrow only)

Regents & Marylebone
Thursday 2-4pm

Contact Us


Email: advice.harrow@su.westminster.ac.uk

Ext: 68197


Email: advice.regent@su.westminster.ac.uk

Ext: 65454


Email: advice.marylebone@su.westminster.ac.uk

Ext: 65070


Email: advice.cavendish@su.westminster.ac.uk

Ext: 67059