Page:Website Accessibility Statement
Accessibility Tools
Sign in


This accessibility statement covers the University of Westminster Students’ Union (UWSU) website under the domain name:

This website is run by UWSU and hosted by OneVoice Digital.

Please note, this is a working document which will be updated as and when required. 


Quick links

1. Using the website

2. How accessible is this website?

3. Feedback and contact information

4. Reporting accessibility problems with this website

5. Enforcement procedure

6. Contacting us by phone or visiting us in person

7. Technical information about this website's accessibility

8. Compliance status

9. What we're doing to improve accessibility

10. Preparation of this accessibility statement


Using the website

We want as many people as possible to be able to use this website. For example, that means you should be able to:

- Zoom in up to 300% without the text spilling off the screen

- Navigate most of the website using just a keyboard

- Navigate most of the website using speech recognition software

- Change colours, contrast level, fonts and font size

- Enable / disable ruler

- Enable / disable screen mask

- Enable / disable text mode

- Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.


How accessible is this website?

We know some parts of this website are not yet fully accessible:You cannot modify the line height or spacing of the text

- Some older PDF and Microsoft Word documents may not be accessible with screen reader software. You will need Adobe Acrobat Reader to read PDF files which can be downloaded for free from the Adobe website

- Live video streams do not have captions

- Some images do not automatically resize for different screen sizes

- Some of our embedded videos do not have captions

- Some of our embedded videos may contain examples of contrasting colours which are difficult to read for people with certain conditions

- There’s a limit to how far you can magnify the map on our ‘Contact Us’ page

- Some of our older pages may contain images which do not have alternative text

- Some pages on our website are not fully optimised for mobile devices

- Speech recognition software is not fully optimised for mobile devices


Feedback and contact information

If you need information on the website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact:


Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: Please allow up to five working days for a member of our team to reply to you.


Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).


Contacting us by phone or visiting us in person

We provide a text relay service for people who are deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit, we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us:


Technical information about this website’s accessibility

The University of Westminster Students’ Union is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.


Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances below.

Non-compliance with the accessibility regulations

- Some of the links on the website are not labelled correctly or the back half of the links are too broad to be meaningful. When taken out of context, it may not be clearly understandable on what the purpose of the link is. We will correct link text over time as we review each page.

- Some of our forms are built and hosted through third-party software and ‘skinned’ to look like our website.

- Some interactive widgets on the website don’t have descriptive tags and labels. This means some of our interactive widgets, such as carousels, don’t inform screen reader users of the current state of the widget. We will correct interactive elements and widget over time as we review each page.


Disproportionate burden

This section covers issues that we cannot fix right now. We’ve assessed the cost of fixing these issues but believe that doing so would be a disproportionate burden within the meaning of the law.


Some of our recorded content may not have captions by default. We produce fully edited captions upon request to ensure the accuracy of the information being provided. We will work to ensure all new recordings are supported with captions to meet accessibility standards.


Content that’s not within the scope of the accessibility regulations

This section covers issues that we do not need to fix right now. The law calls these exemptions.


Our website uses online maps. Where there is a map, the information being displayed is provided in an alternative format on the same web page. For example, on our contact us page we have a map to show users where our offices are located. If you cannot read the map, we also have our address listed and full contact information if you need help finding us.

Third-party content

Our website contains third-party content. We do not have control over and are not responsible for the accessibility of this content, but we make best endeavours to work with the third-party to improve its accessibility. This may include:

- Links to non-UWSU or UoW websites

- Content/functionality on our website

- Content hosted on other websites, such as social media sites.

To help accessibility compliance across the sector, users can refer to searchBOX, a centralised, independent directory of third-party accessibility information. 

searchBOX catalogues the contact information and accessibility statements of third-party suppliers, enables the sharing of community-generated accessibility statements, and allows users to map their supplier ecosystem. 

Users can access third-party accessibility statements using the free searchBOX Finder service. 

We encourage all our partners and suppliers to support this effort by ensuring that their accessibility information is included in the searchBOX directory. 


What we’re doing to improve accessibility

We are working hard to ensure our website is accessible to all our members by implementing internal processes to guide us with delivering relevant and accessible content. We are also working with our website provider (OneVoice) to ensure we have the tools to make appropriate changes to the website and to make it more user-friendly and an enjoyable user experience.

- Ensure images across the website are supported with alternative text where images won’t display on some devices or are inaccessible to some users

- Ensure website is fully optimised for mobile devices

- Layout and organisation of text is consistent across web pages

- Add captions to recorded video content


Preparation of this accessibility statement

This statement was prepared on 23/09/2020. It was last reviewed on 23/09/2020.

This website was last tested on 21/09/2020. Testing has been carried out by the University of Westminster Students’ Union staff using a combination of accessibility tools available on the website.

We have tested a majority of pages on the site and used example pages to inform accessibility for all relevant pages:

- Home

- Registration

- Student group 

- Events

- Pages that contain images

- Pages that contain forms

- Articles

- E-shop

We will continue to test the site as we work to make the site fully accessible. We will prioritise our efforts to address the issues with the highest impact on users. Once the outstanding issues have been resolved, we will implement a series of rolling checks to ensure that the site remains accessible to a high standard as defined in the Web Content Accessibility Guidelines version 2.1 AA standard.